Jenn Angel
Jarett Castillo
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Customer Service Specialist
Executive Assistant
Marketing Assistant
Influencer Marketing Specialist
E-Commerce Sales Associate
Kelly F.
4.8
Electronics/Technology
Expertise:
Your customers expect quick, friendly, and on-brand support. Our agents manage email, chat, and social inquiries efficiently while keeping customers loyal and your team focused on growth, starting at just $8 an hour.
Customer Service Specialist
Danielle T.
4.9
Software as a Service
Expertise:
Inbox Management
Calendar Management
Meeting Coordination
Match with a top-tier assistant and reclaim 20+ hours a week to focus on scaling your business.
Executive Assistant
Noah H.
4.8
Expertise:
Influencer Marketing
Social Media Marketing
Email Marketing Campaigns
Get matched with the perfect marketing assistant to streamline administrative and creative marketing tasks, so your team can focus on accelerating business growth.
Marketing Assistant
Lauren D.
4.7
Beauty & Skincare
Expertise:
TikTok Shop
Influencer Marketing
Social Media Management
Our trained specialists manage influencer sourcing, outreach, and tracking, so you can drive revenue without hiring an in-house team or relying on paid ads.
Influencer Marketing Specialist
Daniel H.
4.6
Expertise:
Upsell & Cross-Sell Strategy
Customer Retention & Churn Prevention
Personalized Customer Engagement
Unlock 2-5x Revenue Growth with a Dedicated Brand Concierge, specialized in driving new revenue to your brand, starting as low as $11 per hour.
E-Commerce Sales Associate
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See why 750+ top E-Commerce brands trust TalentPop to handle their customer support
Initial Setup Fee
(One-time payment)
$2,500
(One-time payment)
AI-Powered Automations (30-50% of Tickets)
White Glove Setup & Training
AI Responses Matched to Brand Voice
Smart Exclusions on Specific Categories
Multi-Channel Automation (Email & Live Chat)
Auto-Routing for Ticket Escalations
AI Analytics & Reporting
$200
/ Hour
(Our team recommends 2 hours/week)
Regular performance reviews of your AI Agent
Recommendations to reduce repetitive tickets and boost automation
Ensures your AI evolves alongside your business goals
$80
/ Hour
(Our team recommends 5 hours/week)
Manages updates andintegrations with your helpdesk
Keeps your AI Agent running smoothly as systems change
Deploys new features and adjustments quickly
$15
/ Hour
(Our team recommends 20 hours/week)
Continuously monitors and tests AI responses
Identifies issues before they affect your customers
Ensures every interaction feels accurate, natural, and on-brand
Absolutely! Our agents receive extensive training in Shopify, Zendesk, and Gorgias during their onboarding process. Using other technology? No problem!Your agent will attend Live Training calls with your team in which you'll have the opportunity to go through any additional software they may need access to. We also record these calls to streamline training for them to refer to in the future.
Of course! Our agents go through 20 hours of intensive training on Shopify, E-Commerce Best Practices, Customer Support Best Practices as well as Helpdesk Training.
We also establish training based on previously closed tickets to assure that your agent is able to answer even the most detailed brand specific questions.
Yes! Unlike other customer service agencies that pool together a team of agents to handle tickets across multiple brands, we assign a dedicated agent to your brand! This ensures that your agent becomes an expert on your brand as well as you brand's tone and voice just like somebody that you would hire in-house.
