Jenn Angel
Jarett Castillo
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See why 500+ top E-Commerce brands trust TalentPop to handle their customer support
Per Agent
20-29 Hours/Week
Month to Month
Dedicated and Trained Agent
Quality Assurance Team
One Time $500 Staffing Fee Per Agent
Per Agent
30-39 Hours/Week
Month to Month
Dedicated and Trained Agent
Quality Assurance Team
One Time $500 Staffing Fee Per Agent
For 1-9 Agents
40 Hours/Week
Month to Month
Dedicated and Trained Agent
Quality Assurance Team
One Time $500 Staffing Fee Per Agent
For 10-24 Agents
40 Hours/Week
Month to Month
Dedicated and Trained Agent
Quality Assurance Team
One Time $500 Staffing Fee Per Agent
For 25+ Agents
40 Hours/Week
Month to Month
Dedicated and Trained Agent
Quality Assurance Team
One Time $500 Staffing Fee Per Agent
Per Assistant
20-29 Hours/Week
Month to Month
Dedicated and Trained Assistant
Quality Assurance Team
One Time $500 Staffing Fee Per Assistant
Per Assistant
30-39 Hours/Week
Month to Month
Dedicated and Trained Assistant
Quality Assurance Team
One Time $500 Staffing Fee Per Assistant
For 1-9 Assistants
40 Hours/Week
Month to Month
Dedicated and Trained Assistant
Quality Assurance Team
One Time $500 Staffing Fee Per Assistant
For 10-24 Assistants
40 Hours/Week
Month to Month
Dedicated and Trained Assistant
Quality Assurance Team
One Time $500 Staffing Fee Per Assistant
For 25+ Assistants
40 Hours/Week
Month to Month
Dedicated and Trained Assistant
Quality Assurance Team
One Time $500 Staffing Fee Per Assistant
Per Assistant
20-29 Hours/Week
Month to Month
Dedicated and Trained Assistant
Quality Assurance Team
One Time $500 Staffing Fee Per Assistant
Per Assistant
30-39 Hours/Week
Month to Month
Dedicated and Trained Assistant
Quality Assurance Team
One Time $500 Staffing Fee Per Assistant
For 1-9 Assistants
40 Hours/Week
Month to Month
Dedicated and Trained Assistant
Quality Assurance Team
One Time $500 Staffing Fee Per Assistant
For 10-24 Assistants
40 Hours/Week
Month to Month
Dedicated and Trained Assistant
Quality Assurance Team
One Time $500 Staffing Fee Per Assistant
For 25+ Assistants
40 Hours/Week
Month to Month
Dedicated and Trained Assistant
Quality Assurance Team
One Time $500 Staffing Fee Per Assistant
Per Specialist
20-29 Hours/Week
Month to Month
Dedicated and Trained Specialist
Quality Assurance Team
One Time $500 Staffing Fee Per Specialist
Per Specialist
30-39 Hours/Week
Month to Month
Dedicated and Trained Specialist
Quality Assurance Team
One Time $500 Staffing Fee Per Specialist
For 1-9 Specialists
40 Hours/Week
Month to Month
Dedicated and Trained Specialist
Quality Assurance Team
One Time $500 Staffing Fee Per Specialist
For 10-24 Specialists
40 Hours/Week
Month to Month
Dedicated and Trained Specialist
Quality Assurance Team
One Time $500 Staffing Fee Per Specialist
For 25+ Specialists
40 Hours/Week
Month to Month
Dedicated and Trained Specialist
Quality Assurance Team
One Time $500 Staffing Fee Per Specialist
Per Specialist
20-29 Hours/Week
Month to Month
Dedicated and Trained Specialist
Quality Assurance Team
One Time $500 Staffing Fee Per Specialist
Per Specialist
30-39 Hours/Week
Month to Month
Dedicated and Trained Specialist
Quality Assurance Team
One Time $500 Staffing Fee Per Specialist
For 1-9 Specialists
40 Hours/Week
Month to Month
Dedicated and Trained Specialist
Quality Assurance Team
One Time $500 Staffing Fee Per Specialist
For 10-24 Specialists
40 Hours/Week
Month to Month
Dedicated and Trained Specialist
Quality Assurance Team
One Time $500 Staffing Fee Per Specialist
For 25+ Specialists
40 Hours/Week
Month to Month
Dedicated and Trained Specialist
Quality Assurance Team
One Time $500 Staffing Fee Per Specialist
Initial Setup Fee
(One-time payment)
$2,500
(One-time payment)
AI-Powered Automations (30-50% of Tickets)
White Glove Setup & Training
AI Responses Matched to Brand Voice
Smart Exclusions on Specific Categories
Multi-Channel Automation (Email & Live Chat)
Auto-Routing for Ticket Escalations
AI Analytics & Reporting
$200
/ Hour
(Our team recommends 2 hours/week)
Regular performance reviews of your AI Agent
Recommendations to reduce repetitive tickets and boost automation
Ensures your AI evolves alongside your business goals
$80
/ Hour
(Our team recommends 5 hours/week)
Manages updates andintegrations with your helpdesk
Keeps your AI Agent running smoothly as systems change
Deploys new features and adjustments quickly
$15
/ Hour
(Our team recommends 20 hours/week)
Continuously monitors and tests AI responses
Identifies issues before they affect your customers
Ensures every interaction feels accurate, natural, and on-brand
Absolutely! Our agents receive extensive training in Shopify, Zendesk, and Gorgias during their onboarding process. Using other technology? No problem!Your agent will attend Live Training calls with your team in which you'll have the opportunity to go through any additional software they may need access to. We also record these calls to streamline training for them to refer to in the future.
Of course! Our agents go through 20 hours of intensive training on Shopify, E-Commerce Best Practices, Customer Support Best Practices as well as Helpdesk Training.
We also establish training based on previously closed tickets to assure that your agent is able to answer even the most detailed brand specific questions.
Yes! Unlike other customer service agencies that pool together a team of agents to handle tickets across multiple brands, we assign a dedicated agent to your brand! This ensures that your agent becomes an expert on your brand as well as you brand's tone and voice just like somebody that you would hire in-house.
