It has been amazing working with TalentPop. They are constantly going above and beyond to provide the Elix community members with the best care possible and even achieved a 4.98 overall CSAT score 2 weeks ago.

In addition, TalentPop has assisted me with onboarding other agents—which has taken a huge load off of my shoulders. With the onboarding process, TalentPop has also assisted revamping our CX SOP’s and macros which are now in a phenomenal place.

We are so lucky to work with TalentPop and are excited to continue this amazing partnership. 🙂