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Why TalentPop?
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You're in good company!
See why 400+ top E-commerce brands trust TalentPop to handle their customer support

"One of the things I really love about TalentPop is their attentiveness and willingness to help throughout the whole process... The two first agents we brought on, Donna and Keenan, really exceeded our expectations. They picked things up super quickly. Now Donna is one of our Lead Agents and managers essentially of the whole team!"
Jarett Castillo Chief Experience Officer, Jaxxon

"I'm very impressed! Everyone we have spoken to at TalentPop seems to really enjoy what they do and they are very passionate about what they do! Our Customer Success Manager, Michelle, is very helpful and resourceful, always asking how she could continue to help us out. Our agent is great! She is super nice, diligent, and just a pleasure to work with."
Justin Soleimani & Zach Dannett Co-Founders, Tumble Living

"Our agent, Princess, has been amazing. She asks great questions, she's really engaged, and she is such a self-starter! I think she has been such a great asset and everyone on our team loves working with her. She has a really positive attitude and just goes that extra mile for customers... We can't wait to get rid of the agents that we have from another agency so we can just go full-on TalentPop!"
Yina Liu Co-Founder, Espin Bikes

"The training documents that (TalentPop) provided were really helpful. It was so nice to have a template of what we can do... I have a cancel order request, tracking issue, and quality issue document that our TalentPop agent, Storm, and I, along with the rest of the team, share so that we can keep track of all these issues. Those are just things that TalentPop really helped with because I didn't have that beforehand."
Amy Darlington Customer Experience Manager, Wandering Bear Coffee

"TalentPop and the agents that we have, have just blown all expectations out of the water. It's been such a pleasant experience, truly. The three girls that we have fit so perfectly into our company culture. It's so great. They have such an amazing work ethic and they make my life so much easier obviously in terms of the workload."
Sara Black People Ops. & Culture Coordinator, Jolyn

"We had never worked with a staffing agency before and one of my founder friends had recommended TaleentPop so we went in with eyes wide open, optimistic and definitely, you guys did not disappoint because we've been very happy with the first two agents we got back in July of 2021. Since then we've also doubled our TalentPop staffing needs!"
Sonya Petcavich Founder & CEO, Meowtel

"The onboarding was very smooth and (our Customer Success Manager) Andrew is great! Sabrina, our customer service rep, has been fantastic. Especially at a company our size where we still don't have a dedicated Customer Success Team where they're hyper-focused on this kind of stuff, it helps to have people like Andrew on it... setting up the meetings and being proactive with communication and things like that."
Feras Khouri Co-Founder, MANSSION

"Our whole team couldn't be happier (with TalentPop). Monette, our agent, has been just a fantastic addition to the team. I cannot say enough good things about her. She's super timely and super responsible and really willing to just kind of do everything that we can throw at her, which is amazing. I have received amazing responses from customers on her behalf. (TalentPop) is truly something that I would recommend time and time again. We're so happy that we found you guys!"
Katrina Kernochan Co-Founder, High Camp Supply

"(TalentPop) has really been a Godsend... Our agent Rexter is great! From the start he's been able to understand back-end platforms, whether it's Gorgias, whether it's Paypal, whether it's any of the shipping software or P.O.S. management systems (we use). It's been nice to have somebody who is motivated and executing really well."
Calvin Chan Founder, USB Lighter Company

"We have a very highly educational product and it's a very difficult product to service the customer for and I think all of the agents that we have have just done a phenomenal job in going above and beyond and actually caring about the product and our community members... We've seen phenomenal CSAT scores, we're constantly above a 4.8 which is great!"
Madison Knight Operations and Community Experience, Elix Healing

"Working with TalentPop has largely just been amazing. Cath and Dia are our two agents and they are just exceptional. They have a very high understanding of everything that is going on with our product. It is a very technical product... we were very pleasantly surprised by how quickly they got it and how they've continued to be flexible throughout this entire process."
Bry Reinhardt Head of Customer Success, Popl

"Azita was such a great recruiter for us. Through all the feedback I was able to give her, she was really able to dial in and get us some awesome people. Our Customer Success Manager Arman's service is just off the charts, anything I need he serves us immediately. Our Team Leader, Joe, is phenomenal as well. TalentPop has a really good group of people doing really good work."
Munesh Raj Manager of Customer Experience, Baffin

"The communication from the TalentPop team was really paramount to streamlining everything. There was a whole team of people from TalentPop that were supporting us. Finding the candidate was super seamless!"
Hannah Houglum Vice President, Art of Tea